Frequently Asked Questions
Everything you need to know about your Hampden Clothing experience.
What is your return policy?
We accept returns on full-priced items within 14 days of the delivery date. Items must be in their original condition with all tags attached. Please note that all sale items marked 50% off or greater are final sale.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has reached the shipping stage, we are unable to cancel or modify it.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and interest-free installment payments via Affirm.
How do I know what size to order?
Each product page includes a specific size guide and fit notes. If you have further questions, our stylists are available via chat or email to provide personalized measurements and advice.